Privacy Policy

Privacy Policy Library Saathi

Last updated: January 2, 2026

At Library Saathi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our library management software and services.

1. Information We Collect

Local Data Storage: Library Saathi uses a local database system. All data, including member information, library records, financial data, and other operational information, is stored locally on your computer system. We do not have access to this data.

Information You Provide: When you use Library Saathi, you may enter:

• Member names, contact details, and identification information
• Library inventory and book records
• Financial transactions and billing information
• Seat and locker assignments
• Attendance and usage records
• Other operational data necessary for library management

Support Information: If you contact us for support, we may collect:

• Your name and contact information
• Details about your inquiry or technical issue
• System information (only if you choose to share it for troubleshooting)

2. Data Storage & Security

Local Database: All your library data is stored in a local database on your computer. This means:

• Your primary data never leaves your system unless you explicitly export or backup it
• We do not have access to your local data
• You have complete control over your information
• Cloud storage is only used if you opt-in to the cloud backup feature

Backup Options: Library Saathi provides multiple backup options:

• Local backup files on your system
• Email export (sent to your email address)
• Cloud backup: If you choose to use our cloud backup feature, your data is securely uploaded to AWS (Amazon Web Services) storage with proper security measures including encryption, access controls, and compliance with industry-standard security practices

Security Measures: While your data is stored locally, we recommend:

• Regular backups of your database
• Using secure passwords for your system
• Keeping your software updated
• Using antivirus and security software

3. How We Use Your Information

Software Functionality: The information you enter is used solely for:

• Managing your library operations
• Generating reports and analytics
• Processing transactions and billing
• Managing memberships and subscriptions
• Providing features and functionality of the software

Support Services: If you contact us for support, we use your information to:

• Respond to your inquiries
• Provide technical assistance
• Resolve issues and bugs
• Improve our software based on feedback

No Data Mining: We do not analyze, mine, or use your data for any purpose other than providing the software functionality you request.

4. Data Sharing & Disclosure

We Do Not Share Your Data: Library Saathi does not share, sell, rent, or disclose your library data to any third parties. Your data remains private and under your control.

Exceptions: We may disclose information only in the following circumstances:

• If required by law or legal process
• To protect our rights or property
• In case of a business transfer (with prior notice)
• With your explicit consent

Third-Party Services: If you choose to use optional features like:

• WhatsApp notifications (uses your configured WhatsApp account)
• Email notifications (uses your configured email service)
• Cloud backup: Our cloud backup feature uses AWS (Amazon Web Services) storage with industry-standard security measures including encryption at rest and in transit, access controls, and compliance with security best practices

For WhatsApp and Email notifications, these services are configured by you and subject to their respective privacy policies. For cloud backup, your data is securely stored on AWS with proper encryption and security measures. We do not have access to your credentials or unencrypted data.

5. Your Rights & Choices

Complete Control: Since your data is stored locally, you have complete control over:

• What data you enter and store
• How you use and manage your data
• When and how you backup your data
• Deleting or exporting your data at any time

Data Access: You can access all your data directly from the software at any time.

Data Export: You can export your data in various formats for backup or migration purposes.

Data Deletion: You can delete any data from your local database at any time. Deleted data cannot be recovered unless you have a backup.

Support Information: If you have provided information for support purposes, you can request:

• Access to information we have about you
• Correction of inaccurate information
• Deletion of your support records

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@librarysaathi.com
• Through the support ticket system in the software
• Via our website contact form

We will respond to your inquiries within a reasonable timeframe.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Notifying you through the software (if significant changes are made)

You are advised to review this Privacy Policy periodically for any changes.